What to do earlier you sell, give abroad, or trade in your iPhone, iPad, or iPod bear on

Use these steps to transfer information to your new device, so remove your personal information from your onetime device.

Before you sell, give abroad, or trade in your device, you should first transfer information to your new device, and then remove your personal information from your one-time device.

You lot shouldn't manually delete your contacts, calendars, reminders, documents, photos, or any other iCloud information while you're signed in to iCloud with your Apple ID. This would delete your content from the iCloud servers and whatsoever of your devices signed in to iCloud.

If yous still take your iPhone, iPad, or iPod touch

Follow these steps to transfer information to your new device, then remove your personal information from your old device.

Transfer information to your new device

Remove your personal information from your old device

  1. If you paired an Apple Watch with your iPhone, unpair your Apple Watch.
  2. Dorsum up your device.
  3. Sign out of iCloud and the iTunes & App Shop.
    • If you lot're using iOS 10.three or after, tap Settings > [your proper name]. Scroll down and tap Sign Out. Enter your Apple ID password and tap Turn Off.
    • If you're using iOS 10.ii or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple tree ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.
  4. If yous're switching to a non-Apple tree phone, deregister iMessage.
  5. Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], yous might need to enter your Apple tree ID and password. If your device uses eSIM, cull the option to erase your device and the eSIM contour when asked.
  6. If asked for your device passcode or Restrictions passcode, enter it. Then tap Erase [device].
  7. Contact your carrier for assist transferring service to a new owner. If y'all aren't using a SIM card with your device, you lot tin can contact them to get assistance transferring service to the new owner.
  8. Remove your old device from your list of trusted devices.

When you erase your iPhone, iPad, or iPod touch, Find My [device] and Activation Lock are turned off.

Forgot your Apple ID or your Apple ID password?

If you lot no longer have your iPhone, iPad, or iPod touch

If the steps to a higher place weren't completed and you lot no longer accept your device, use these steps:

  1. Inquire the new owner to erase all content and settings using the above steps.
  2. If you're using iCloud and Find My [device] on the device, sign in to iCloud.com/find or the Find My app on another device, select the device, and click Erase. After the device has been erased, click Remove from Account.
  3. If you can't follow either of the higher up steps, change your Apple ID password. This won't remove personal information that's stored on your old device, simply it prevents the new owner from deleting your data from iCloud.
  4. If you're switching to a non-Apple phone, deregister iMessage.
  5. If you lot're using Apple Pay, you tin can remove your credit or debit cards at iCloud.com. Choose Account Settings to see which devices are using Apple tree Pay, then click the device. Next to Apple tree Pay, click Remove.
  6. Remove your old device from your list of trusted devices.

If y'all're trading in an Android device to Apple tree

Before you send in an Android device to Apple as a trade-in, exist certain to do the post-obit:

  • Back up your information.
  • Erase the device.
  • Remove any SIM cards, retentiveness cards, cases, and screen protectors.

Contact your device's manufacturer if you need assist.

When you tap Erase All Content and Settings, it completely erases your device, including any credit or debit cards you added for Apple tree Pay and any photos, contacts, music, or apps. It volition also plough off iCloud, iMessage, FaceTime, Game Center, and other services. Your content won't be deleted from iCloud when you erase your device.

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